Questions to Ask About Heating & Cooling When Purchasing a Home

Shopping for a new home is exciting—but don’t let beautiful countertops or curb appeal distract you from what’s going on behind the walls. Your potential new home’s heating and cooling systems (HVAC) play a huge role in both comfort and long-term costs. If you overlook them during the buying process, you could be in for unexpected repairs, poor efficiency, or a system that doesn’t suit your needs. Whether you’re a first-time buyer or moving into your next place, here are the most important heating and cooling questions to ask before making an offer.

1. What Type of HVAC System Is Installed?

Start with the basics. Is the home heated with a furnace, boiler, heat pump, or electric baseboard? Does it have central air conditioning, a ductless mini-split, or no cooling system at all? Knowing the system type gives you a sense of how the home is heated and cooled, what maintenance it requires, and whether it’s compatible with future upgrades (like switching to a heat pump).

2. How Old Is the Equipment?

HVAC systems have a lifespan. Furnaces and air conditioners typically last 10–15 years, while heat pumps can last up to 20 with proper care. Ask for installation records and see if any components have been replaced or upgraded. An older system isn’t necessarily a deal-breaker—but it may mean repair or replacement costs are coming soon.

3. What’s the Home’s Energy Efficiency Like?

Look beyond the appliances themselves—how energy-efficient is the home overall? Ask about:

Insulation levels in the attic and walls
Window type (single-pane vs. double-pane)
Drafts or cold spots
Monthly energy bills (ask for a 12-month average if possible)

This can give you insight into how hard the HVAC system has to work—and how much it might cost you to run it.

4. Are There Any Known Issues with the Heating or Cooling?

It’s important to ask the seller directly if there are any known problems—strange noises, uneven temperatures, persistent maintenance issues. Even if everything seems fine during a walkthrough, you could uncover problems with a simple question. Also: look at the vents. Are they dusty or blocked? Is airflow consistent in each room? Trust your senses.

5. Has the HVAC System Been Regularly Maintained?

Well-maintained systems last longer and perform more efficiently. Ask if the homeowner has kept up with routine maintenance like:

Annual furnace/boiler servicing
Air filter replacements
Air conditioner or heat pump inspections
Duct cleaning (if applicable)

Bonus if they have records from a professional HVAC company.

6. What’s the Heat Source?

Is the home heated with natural gas, electricity, propane, or oil? This makes a big difference in operating costs—especially in British Columbia, where switching from gas to electric heat pumps can qualify for rebates. If the home still runs on oil or propane, you may want to factor in conversion costs down the road.

7. Is the HVAC System Covered Under Warranty?

Some systems (especially newer ones) may still be under manufacturer or extended warranty. This could save you a lot of money on unexpected breakdowns. Ask for paperwork. If the system was professionally installed, the installer’s name and date should be listed.

8. Is the HVAC System Sized Correctly for the Home?

This is something your home inspector or an HVAC professional should verify. An oversized or undersized system won’t run efficiently and may leave parts of your home too hot or too cold. It can also shorten the equipment’s lifespan.

9. Could I Be Eligible for Rebates If I Upgrade?

If you’re thinking of switching to a heat pump or upgrading to a more energy-efficient system, check out rebate options through:

These programs offer thousands in savings for switching from fossil fuels to high-efficiency electric systems.

Frequently Asked Questions

Can I request the HVAC inspection report during negotiations?

Yes. If the seller had a recent inspection done (for listing purposes or otherwise), you can request a copy to evaluate system condition and repairs made.

Should I run the HVAC system during a walkthrough?

Absolutely. If it’s safe to do so, test both heating and cooling modes (even briefly). Listen for odd noises and check how quickly the home responds.

What’s the cost to replace a system if needed?

Costs vary based on size, fuel type, and efficiency. In BC, a full system replacement (e.g., with a heat pump) can range from $7,000–$15,000 before rebates.

Can I qualify for rebates even if the home has an old furnace?

Yes. In fact, upgrading from an old gas furnace to an eligible electric heat pump often qualifies you for the highest rebate tiers.

Is it better to upgrade HVAC before or after buying?

If the system is failing, you may be able to negotiate a lower purchase price or request a replacement as part of the deal. Otherwise, upgrading post-purchase gives you control over the contractor and equipment.

Our Closing Recommendations

Buying a home is a huge investment—don’t skip the HVAC questions. Asking the right things now can save you major costs, boost efficiency, and ensure your comfort year-round. If you’re unsure what to look for, have a certified HVAC technician inspect the system before closing the deal.

At Pro West Heating & Air Conditioning, we help homeowners throughout the Lower Mainland make smart HVAC decisions—whether you’re buying, selling, or upgrading.

📞 Contact us today if you want a second opinion before making your move.

Heat Pumps vs. Air Conditioners – Which HVAC System Is Best for BC Homes?

Heat Pumps vs. Air Conditioners: Which is Better for Year-Round Comfort?

If you’re looking to upgrade your home’s HVAC system, you’ve likely come across two main options: a heat pump or a central air conditioner. At first glance, they may seem similar—they both cool your home in the summer—but there’s more to the story. One can also heat your home. In this guide, we’ll compare the two systems and help you decide which is better for year-round comfort based on how they work, their energy efficiency, costs, and how well they perform in British Columbia’s climate.

What’s the Difference Between a Heat Pump and an Air Conditioner?

Air Conditioners are designed for one thing: cooling. They extract heat from inside your home and release it outdoors. They rely on a furnace or other heat source to provide warmth in the winter. Heat Pumps, on the other hand, can both cool and heat. In the summer, they work just like an air conditioner. In the winter, they reverse direction and pull heat from the outdoor air to warm your home. Modern heat pumps can do this efficiently even in colder temperatures, making them a strong contender for BC homeowners.

Energy Efficiency

Heat pumps tend to be more energy-efficient year-round, especially in regions with moderate winters like the Lower Mainland. That’s because they transfer heat instead of generating it, using less electricity than electric baseboard heaters or a furnace with standard AC. If you only need cooling, a high-efficiency air conditioner can still be an effective choice—but you’ll also need to factor in the efficiency of your heating system. British Columbia Efficiency Tip: Consider pairing a heat pump with your existing furnace in a dual-fuel system. This lets the heat pump handle most of the heating and cooling, while the furnace kicks in only when temperatures drop below a certain point.

Installation and Cost

Upfront Costs: Heat pumps generally cost more to install than air conditioners, especially if they’re replacing a cooling-only setup.
Long-Term Savings: Because heat pumps offer both heating and cooling, you may save money over time—especially when you factor in available rebates.

BC Rebates Available:

Up to $10,000 in rebates through the CleanBC Better Homes program for switching to an eligible heat pump or dual fuel system.
FortisBC also offers rebates when upgrading from fossil-fuel systems to electric or dual fuel heat pump systems.

Climate Considerations in BC

In the Lower Mainland, heat pumps are often the more practical choice. Winters are typically mild enough for a heat pump to provide reliable warmth without needing a backup system. In colder interior regions, you might want to pair a heat pump with a furnace for optimal performance during freezing temperatures. Many BC homes now use dual-fuel setups to get the best of both worlds.

Which Should You Choose?

Choose a heat pump if you want:

One system that heats and cools
Long-term energy savings
Access to provincial rebates
A more sustainable, all-electric home

Choose an air conditioner if you:

Already have an efficient heating system
Only need cooling
Want a lower upfront cost

Still unsure? The best system depends on your home size, layout, insulation, and your comfort preferences. A qualified HVAC professional can evaluate your home and recommend a system tailored to your needs.

Understanding Flow Rates in Tankless Water Heaters

When upgrading to a tankless water heater, one of the most important factors to consider is flow rate. Unlike traditional water heaters, which store a set amount of hot water, tankless systems heat water on demand. This means that the flow rate directly impacts how much hot water you can use at one time. If your unit’s flow rate isn’t high enough, you may run into issues like lukewarm water when multiple fixtures are in use.

Let’s break down what flow rate is, how it affects your tankless water heater, and what you need to know to get the right system for your home.

What Is Flow Rate?

Flow rate refers to the amount of water moving through your tankless water heater, measured in gallons per minute (GPM). The higher the flow rate, the more hot water your system can provide at once. Each fixture in your home has a different flow rate:

Shower: ~2.5 GPM
Kitchen Sink: ~1.5 GPM
Bathroom Faucet: ~1.0 GPM
Dishwasher: ~1.5 GPM
Washing Machine: ~2.0 GPM

If you’re using multiple fixtures at the same time, your water heater needs to meet the total demand. For example, if you’re running a shower and a dishwasher simultaneously, you’ll need at least 4 GPM to maintain a steady hot water supply.

Why Flow Rate Matters in a Tankless System

Unlike traditional water heaters, which have a storage tank, tankless water heaters must instantly heat water as it flows through the system. If your unit isn’t powerful enough, you may experience:

Inconsistent water temperatures – Hot water may turn lukewarm when multiple fixtures are in use.
Lower water pressure – A heater with insufficient flow rate may struggle to provide adequate pressure.
Reduced energy efficiency – An overworked system may consume more energy, leading to higher utility bills.

Choosing the Right Tankless Water Heater for Your Home

To ensure you get the right system, follow these steps:

Calculate Your Home’s Peak Demand: Add up the flow rates of all fixtures you expect to use simultaneously. This will determine the minimum GPM rating you need.
Consider the Incoming Water Temperature: In the winter months in British Columbia, incoming water is colder and takes more energy to heat. This can reduce the heater’s effective GPM output, therefor you should choose a higher-capacity unit to compensate for this.

Match the Heater’s Capacity to Your Needs :Standard homes typically require 6–8 GPM for comfortable use, while larger households may need 10+ GPM.

Ways to Improve Flow Rate & Hot Water Performance

Install a Secondary Tankless Heater: Large homes may benefit from a second unit for extra capacity.
Upgrade Your Pipes: Narrow pipes can restrict water flow, affecting pressure and temperature.
Use Low-Flow Fixtures: Reducing water demand helps maximize efficiency without sacrificing comfort.

Tankless Water Heater Rebates in British Columbia

If you’re upgrading to an energy-efficient tankless water heater, you may be eligible for rebates and incentives in BC:

FortisBC Natural Gas Water Heater Rebates – Up to $3,000 for income-qualified homeowners switching to an energy-efficient tankless system. (Learn more)
CleanBC Better Homes Program – Rebates of up to $3,500 for upgrading to a heat pump water heater. (Learn more)
BC Hydro Rebates – Financial incentives for installing high-efficiency water heating systems. (Learn more)

Taking advantage of these programs can help offset installation costs while lowering your energy bills.

Choosing the Right Tankless Water Heater

Understanding flow rates is key to getting the most out of your tankless water heater. Choosing the right unit ensures consistent hot water, better energy efficiency, and long-term savings. If you’re unsure about the best option for your home, the team at Pro West Heating & Air Conditioning is here to help! Call us today at 604-990-7550 for expert advice and professional installation.

What Is a MERV Rating on a Furnace Filter?

Furnace filters help remove airborne particles and contaminants, improving indoor air quality and energy efficiency. Regularly changing your filters—typically once a month—ensures your furnace operates efficiently and reduces dust and allergens in your home. If you have children, pets, or allergies, selecting the right filter with an appropriate MERV rating is essential. Your furnace manufacturer or an HVAC professional can help determine the best option for your needs.

What Is a MERV Rating?

MERV, or Minimum Efficiency Reporting Value, is a standardized rating system that measures how effectively a furnace filter captures airborne particles. Developed by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE), the scale ranges from 1 to 20. The higher the MERV rating, the more efficient the filter is at trapping small particles, leading to improved indoor air quality.

MERV Rating Breakdown

MERV 1-4: Basic Residential Filters

Commonly used in residential homes and window air-conditioning units.
Captures large particles like pollen, dust mites, house dust, carpet fibres, and textile fibres.
Disposable and electrostatic filters fall into this category.
Regular replacement and annual furnace maintenance help maintain air quality.

MERV 5-8: Enhanced Residential & Commercial Filters

Found in homes, commercial properties, and industrial workplaces.
Capable of capturing pet dander, mould spores, hair spray, cement dust, and fabric protectors.
Pleated, cartridge, and electrostatic filters fall within this range.
Should be checked more frequently in high-traffic or pet-friendly households.

MERV 9-12: High-Efficiency Residential & Commercial Filters

Used in newer homes, high-end commercial properties, and medical laboratories.
Captures Legionella bacteria, humidifier dust, lead dust, auto emissions, and welding fumes.
Commonly pleated or cartridge-style filters.
Beneficial for individuals with respiratory conditions or high indoor pollution exposure.

MERV 13-16: Hospital-Grade & Advanced Filtration

Found in surgical rooms, hospital care units, and areas where air purity is critical.
Captures most bacteria, sneeze droplets, insecticide dust, tobacco smoke, and fine particulate matter.
Typically box or bag-style filters.
Ideal for environments requiring superior air quality control.

MERV 17-20: HEPA & Ultra-High Efficiency Filters

Includes HEPA filters and specialized industrial-grade filters.
Used in pharmaceutical facilities, cleanrooms, and areas handling radioactive materials.
Captures combustion smoke, carbon dust, and viruses.
Although highly efficient, they require frequent replacement depending on contaminant exposure.

What Is a HEPA Filter?

HEPA (High-Efficiency Particulate Air) filters are the gold standard for air filtration. They remove airborne particles that can trigger allergies, asthma, and other respiratory conditions. Originally designed for medical and industrial applications, HEPA filters are now available for residential use, providing exceptional air quality improvements.

Choosing the Right MERV Rating for Your Home

Selecting the right furnace filter depends on your household’s needs:

For basic dust control: MERV 1-4 is sufficient.
For pet owners or allergy sufferers: MERV 5-8 provides enhanced filtration.
For improved air quality and respiratory concerns: MERV 9-12 is ideal.
For medical or high-sensitivity environments: MERV 13+ or HEPA filters offer superior protection.

Additionally, an air quality test can help identify specific contaminants in your home, guiding you toward the best filtration choice. Consulting with an HVAC professional ensures you select a filter that balances efficiency, cost, and compatibility with your furnace.

BC-Specific HVAC Considerations

Energy Efficiency Rebates: In British Columbia, homeowners may qualify for rebates when upgrading to high-efficiency furnace filters and HVAC systems (Better Homes BC).
Air Quality Regulations: The BC government promotes improved indoor air quality through building codes and efficiency standards for HVAC systems (BC Building Code).
Environmental Considerations: High-MERV filters may reduce HVAC efficiency if not maintained properly. Regularly replacing filters ensures optimal airflow and system longevity.

Understanding MERV ratings allows homeowners to make informed decisions about indoor air quality. Whether you need basic filtration or advanced purification, selecting the right furnace filter can significantly impact health, energy efficiency, and overall comfort. If you’re unsure which filter is best for your home, professionals at Pro West Heating & Air Conditioning are here to help, anywhere in the greater Coquitlam, Port Coquitlam, and Lower Mainland regions. Call us at 604-990-7550

How to Improve Indoor Air Quality for Pets – Expert HVAC Tips

Your pets count on you to keep them happy and safe. Part of that responsibility is ensuring they breathe clean, healthy air in your home. Allergens, pollutants, and other particles can reduce your indoor air quality (IAQ) and impact your pets’ well-being.

How to Improve Air Quality for Pets?

Fortunately, there are several ways to improve IAQ, creating a healthier environment for you and your furry or feathered companions. Here’s how:

How Does Indoor Air Quality Affect Pets?

Poor IAQ can lead to health issues in pets, just as it does in humans. Various airborne particles can enter your home, lowering air quality. Common culprits include:

Pollen, mould spores, and other outdoor allergens
Dust and pet dander
Smoke particles from wildfires
Outdoor air pollutants
Volatile organic compounds (VOCs) from household products
Microbes, including viruses and bacteria

Exposure to these pollutants may cause respiratory issues, especially in brachycephalic (flat-faced) breeds like pugs and Persian cats. Pets with pre-existing health conditions may also experience worsening symptoms. Other effects of poor IAQ include eye irritation, appetite changes, and fatigue.

Here’s what you can do to improve indoor air quality for your pets:

Maintain the Right Humidity Level

Indoor humidity should ideally be between 30% and 40%.

Low humidity: can lead to dry skin and respiratory irritation in pets.
High humidity: promotes mould and mildew growth, which can trigger allergies and breathing issues.

Use a humidifier to increase moisture levels or a dehumidifier to eliminate excess humidity. Running your AC and exhaust fans also helps regulate indoor moisture levels.

Set Up Air Purifiers

Air purifiers help remove allergens, microbes, and pollutants, making them an excellent investment for pet owners. Place them in areas where pets spend most of their time to maximize effectiveness.

For a whole-home solution, consider installing a whole-house air purifier connected to your HVAC system. These systems help remove airborne contaminants throughout your entire home.

Run Your Central AC

Your air conditioner helps circulate and filter air, improving IAQ. Even when temperatures are mild, use the “fan” setting to keep air moving and reduce airborne pollutants. Your AC also helps maintain optimal humidity levels.

Change Air Filters Regularly

HVAC filters trap dust, pet dander, and other particles, but when they become dirty, they lose efficiency and can lower air quality. Check and replace filters frequently, especially in homes with pets.

Vacuum and Dust Frequently

Pet fur, dander, and dust accumulate quickly, contributing to poor IAQ. Vacuuming and dusting regularly can reduce allergens and pollutants. Use a vacuum with a HEPA filter for best results.

Open (or Close) the Windows as Needed

Letting fresh air circulate can improve IAQ, but it depends on outdoor conditions. Open windows when the air outside is clean, but keep them closed during high pollen seasons or when air pollution levels are high.

Get Professional HVAC Maintenance

Routine HVAC maintenance ensures your system runs efficiently, helping control humidity and improving IAQ. A professional technician will:

Inspect components and replace parts as needed
Check for early signs of damage
Clean the HVAC unit to prevent dust buildup and maintain optimal airflow

Frequently Asked Questions

What are common indoor air pollutants and allergens that affect pets?

Dust, pollen, mould, pet dander, and household chemicals are common airborne irritants for pets.

How can poor air quality affect pets?

Poor IAQ can trigger respiratory problems, worsen asthma, irritate the eyes, and cause symptoms like fatigue or appetite loss in pets.

How can I improve air quality in my home to protect my pets?

Vacuuming, dusting, using air purifiers, changing air filters, and maintaining your HVAC system all help enhance IAQ.

Schedule HVAC Maintenance in Coquitlam Today!

Want better air for you and your pets? Our HVAC technicians at Pro West can ensure your system runs efficiently and recommend air purification solutions. We proudly serve homeowners in Coquitlam and the Lower Mainland.

The professionals at Pro West Heating & Air Conditioning are here to help, anywhere in the greater Coquitlam, Port Coquitlam, and Lower Mainland regions. Call us at 604-990-7550 to get started!

Why Is My Heat Pump Leaking? Causes & Fixes for BC Homeowners

Why Is My Heat Pump Leaking Water Inside?

Your heat pump is a crucial component of your home’s HVAC system, designed to keep you comfortable year-round. Regular maintenance ensures that it runs efficiently, but sometimes, issues arise—one of the most common being water leakage inside your home. If you notice moisture near your heat pump, it’s essential to address it immediately, as it can lead to water damage and signal a more significant problem. Ignoring a leaking heat pump can result in mold growth, structural damage, and higher energy bills. The sooner you identify the cause, the more likely you can prevent costly repairs. Below are some common reasons why your heat pump may be leaking water inside.

1. Clogged Drain Line

A clogged drain line is the most common cause of a leaking heat pump. Over time, dirt, debris, and calcium deposits can accumulate in the drain line, preventing proper drainage. When this happens, condensation has nowhere to go, leading to water buildup inside your home. If you notice water pooling near your indoor unit, it may be time to check the drain line. Regular maintenance can help keep it clear, and a wet/dry vacuum can often remove minor blockages.

2. Damaged or Rusted Drain Pan

The drain pan is responsible for collecting excess condensation and directing it to the drain line. If the pan becomes cracked, rusted, or misaligned, water may leak before it reaches the drain line. If you suspect a damaged drain pan, an HVAC technician can inspect and replace it. Addressing the issue early can help prevent further complications.

3. Frozen Evaporator Coils

If your heat pump’s refrigerant levels are too low or there’s restricted airflow, the evaporator coils may freeze. When the ice melts, it can overflow the drain pan and cause water leakage inside your home. To prevent this, it’s important to ensure your system has proper airflow and refrigerant levels. If freezing occurs, a technician can check for leaks and make necessary adjustments.

4. Dirty Coils & Air Filters

Evaporator coils play a critical role in your heat pump’s efficiency. When they become dirty, they struggle to absorb heat properly, which can lead to freezing and subsequent water leakage. Clogged air filters can also contribute to airflow issues, causing similar problems. Cleaning or replacing filters regularly helps maintain efficiency and prevents these issues from developing.

5. Blocked or Closed Vents

Your heat pump requires unrestricted airflow to function correctly. If vents are closed or blocked by furniture, the system will work harder to maintain the desired temperature, potentially leading to condensation issues and leaks. Make sure vents remain open and unblocked to maintain proper airflow. If excessive dust buildup occurs inside the vents, a professional cleaning may improve efficiency.

6. Broken or Leaking Refrigerant Lines

Refrigerant lines play a crucial role in heat exchange within your system. If they develop leaks or break, your heat pump may struggle to regulate temperature, resulting in ice buildup on the coils and eventual water leakage when it melts. A professional inspection is necessary to repair refrigerant lines properly. In British Columbia, refrigerant leaks must be handled by certified technicians due to environmental regulations.

7. Uneven Air Handler Installation

An improperly leveled air handler can cause drainage problems. If water isn’t directed properly toward the drain line, it can pool in unintended areas, leading to leaks inside your home. An HVAC technician can adjust and level your air handler to ensure proper drainage and prevent unnecessary leaks.

British Columbia-Specific HVAC Regulations & Best Practices

If you live in BC, it’s important to follow provincial guidelines for heat pump maintenance:

Ozone-Depleting Substances Regulation: Refrigerant leaks must be repaired by a licensed technician to prevent environmental damage (source).
Better Homes BC Program: Homeowners may be eligible for rebates when upgrading or maintaining heat pumps for energy efficiency (source).

Water leakage from your heat pump can be a minor inconvenience or a warning sign of a bigger issue. Regular maintenance, including cleaning filters, checking drain lines, and inspecting refrigerant levels, can help prevent costly damage. If you notice leaks or suspect an issue, contact us today for an inspection.

Advantages and Disadvantages of Heat Pump Water Heaters

Heat pump water heaters are an energy-efficient alternative to traditional water heaters, providing consistent hot water while reducing energy consumption. Their advanced technology allows them to operate with less energy and minimal waste, leading to lower utility bills and fewer repairs over time. Homeowners looking for sustainable home upgrades will find that a heat pump water heater aligns with energy-saving goals and long-term cost benefits.

Advantages and Disadvantages of Heat Pump Water Heaters

Advantages of Heat Pump Water Heaters

High Efficiency and Energy Savings

High-efficiency heat pump water heaters can produce ample hot water without excessive energy use. Their design minimizes heat loss, allowing them to maintain hotter temperatures while using significantly less power. This translates into reduced energy bills and a lower environmental impact.

Environmental Benefits

Heating and cooling systems are among the biggest energy consumers in homes, and water heaters are no exception. Traditional water heaters run continuously, increasing energy consumption and utility costs. By switching to an energy-efficient heat pump water heater, homeowners can lower their energy usage and reduce waste while decreasing their carbon footprint.

Long-Term Cost Savings

While heat pump water heaters have a higher upfront cost, they often qualify for provincial and utility rebate programs in British Columbia. Additionally, the energy savings over time can offset the initial expense. Lower maintenance costs and extended unit lifespan also contribute to overall savings, making these systems one of the best energy-efficient water heating solutions available.

Disadvantages of Heat Pump Water Heaters

Higher Initial Cost

One of the biggest drawbacks is the upfront price. While energy savings help recoup costs over time, the initial investment can be a barrier. Some homeowners opt for financing plans, but interest can add to the total expense. Check out some local rebates to assist with the initial costs.

Maintenance Requirements

Like traditional water heaters, heat pump models require regular maintenance. Annual inspections—ideally scheduled alongside HVAC system checks—help maintain performance and prevent costly breakdowns. Regular servicing ensures early detection of potential issues and extends the unit’s lifespan.

Technological Complexity and Repairs

Advanced technology improves efficiency but also increases the cost of replacement parts. If a breakdown occurs, repairs can be more expensive than with a conventional water heater. This makes proper maintenance essential to avoid unexpected repair costs.

Size and Capacity Considerations

Selecting the right size heat pump water heater is crucial. A unit that is too large wastes energy, while an undersized model may struggle to meet household hot water demands. Contacting Pro West Heating for a professional consultation can help determine the ideal capacity based on daily water usage.

Compatibility with Existing Systems

Smart heat pump water heaters may not integrate seamlessly with older home systems. Conversely, a standard unit may not operate efficiently in a smart home environment. Homeowners considering an upgrade should consult a contractor to ensure compatibility with existing systems.

Frequently Asked Questions About Heat Pumps

How long does a heat pump water heater last?

A well-maintained heat pump water heater typically lasts 10-15 years, though some high-quality models can exceed 20 years with proper care.

Do heat pump water heaters work in all climates?

Heat pump water heaters work best in mild to warm climates, but they can still function efficiently in colder areas with supplemental heating options.

What maintenance is required for a heat pump water heater?

Regular maintenance includes:

Cleaning the air filter
Checking for leaks
Flushing the tank to remove sediment
Ensuring proper airflow around the unit

Summary

Heat pump water heaters offer significant energy efficiency and environmental benefits, making them a compelling choice for homeowners. While the initial investment is higher, available rebates in British Columbia can help offset these costs. Regular maintenance is essential to ensure optimal performance and longevity. Speaking with the experts at Pro West Heating can help determine the best fit for your home’s needs. Local Rebate Programs in British Columbia:

CleanBC Better Homes and Home Renovation Rebate Program: Offers a $1,000 rebate for upgrading to a qualified electric heat pump water heater. Learn more
FortisBC Heat Pump Water Heater Rebate: Provides a $1,000 rebate for installing a high-efficiency electric heat pump water heater. Learn more
BC Hydro Heat Pump Rebates: Offers up to $2,000 for installing a heat pump. Learn more

Note: Homeowners are responsible for verifying the availability and eligibility of local rebate programs, as they are subject to change. Be sure to check with local utility providers and government agencies for the most up-to-date information.

The Benefits of High-Efficiency Boilers for Energy Savings

High-efficiency boilers are a smart choice for homeowners looking to reduce energy usage and heating costs. A properly installed energy-saving boiler maximizes fuel use to keep your rooms warm during the winter at a lower cost. This blog will explore the benefits of efficient heating and how to select a boiler for your space.

What Makes a Boiler “High-Efficiency”?

A boiler is considered high-efficiency when the annual fuel utilization (AFUE) rating is above 90%. The AFU rating measures how effectively the boiler converts fuel into heat. Newer boilers with efficient boiler technology are better equipped to capture and reuse more heat from gases. Key technologies that deliver better performance from less fuel include condensing technology, advanced heat exchangers, and modulating burners.

Key Benefits of High-Efficiency Boilers

The benefits of high-efficiency boilers are plentiful. By installing or upgrading to a new model, you can enjoy:

Lower Monthly Heating Costs: High-efficiency boilers use less fuel without compromising performance. You can reduce heating costs and reap energy cost savings year-round.
Reduced Environmental Impact: The advanced tech reduces waste and produces fewer pollutants. An eco-friendly boiler is more sustainable and supports low-emission heating.
Enhanced Heating Performance and Comfort: High-efficiency boilers eliminate cold spots and deliver consistent home heating. Warming up each room sufficiently makes it an enhanced comfort boiler.
Longevity and Reliability: High-efficiency models feature advanced components and durable materials, built to last longer and require fewer repairs. A reliable boiler contributes to a long-lasting heating system.
Potential for Rebates and Incentives: Homeowners can qualify for local or federal boiler rebates. These energy efficiency incentives make it more affordable to switch to high-efficiency systems.

How High-Efficiency Boilers Work to Save Energy

High-efficiency boilers have energy-saving boiler features that contribute to a more efficient heating system. Let’s take a look at these features.

Condensing Technology

Condensing boiler technology can recover heat from exhaust gases. This heat recovery system minimizes waste and maximizes energy use, improving its efficiency.

Advanced Heat Exchangers

Advanced heat exchangers maximize surface area contact of components. This supports a more efficient boiler heat transfer from fuel, which reduces waste and boosts performance.

Modulating Burners

Modulating burners adjust the output of heat based on demand. Adaptive heating boilers adapt to real-time usage, making them more efficient.

Financial and Environmental Impact of High-Efficiency Boilers

High-efficiency boilers use 10% less energy than standard models. Saving energy and using less fuel has two main benefits: lower energy bills and a reduced carbon footprint. This makes high-efficiency boilers an eco-friendly heating solution, as they contribute to a cleaner environment while being cheaper to run.

Choosing the Right High-Efficiency Boiler for Your Home

When choosing the right boiler for your home, you should consider the following factors.

Size and Capacity Considerations: The boiler size must be tailored to your home space for optimal home heating capacity. Consider the number of radiators, room quantity and size, and insulation.
Fuel Type (Gas, Oil, Electric): The boiler fuel type also affects its efficiency and cost. The gas vs electric boiler debate is a trade-off on costs and emissions. Choosing the right gas or oil models are cheaper, but less sustainable. Electric is much quieter and usually cheaper to install, but more expensive to operate.
Compatibility with Existing Systems: Integrating a smart thermostat or other features from your current system can create a compatible heating system with better control and efficiency.

Frequently Asked Questions About High-Efficiency Boilers

How Much Can I Save with a High-Efficiency Boiler?

You can save up to 30% in energy bills with a high-efficiency boiler. The boiler energy cost reduction equates to hundreds of dollars annually.

Are High-Efficiency Boilers Worth the Investment?

Yes, the return on a heating upgrade makes it worthwhile. A high-efficiency boiler investment will deliver long term savings and environmental benefits.

Do High-Efficiency Boilers Require Special Maintenance?

Upkeep for an efficient boiler includes routine maintenance like cleaning heat exchanges, flushing, and annual boiler inspections.

Ready to Install a High-Efficiency Boiler?

Call us at 604-990-7550 to get started! High-efficiency boilers are a smart investment, both in the short-term and long term. You will see reductions on your energy bills and better performance (even in the first year!), while contributing to a sustainable, cleaner environment. Contact Pro West’s expert boiler technicians and gas fitters for energy efficient boiler installations or replacements across the Lower Mainland: including Port Coquitlam, Coquitlam, Vancouver, Richmond, Burnaby, Chilliwack, and surrounding areas!

Is a Noisy Water Heater Dangerous?

Water heaters are essential for providing hot water for bathing, cooking, laundry, and other tasks in the home. When heaters make unusual noises, it can be unsettling. But are these noises a sign of deeper issues? While most noises are harmless, this blog will help you diagnose pops, clicks, and crackles so you know when to call a professional for your hot water tank or tankless water heater.

Common Noises from a Water Heater and What They Mean

Let’s look at some of the most common noises from a water heater.

1. Popping or Cracking Noises

Popping water heater sounds are often caused by sediment buildup in the tank. This water sediment heats up and turns to steam, causing minor “explosions” and popping noises.

2. Rumbling Sounds

Rumbling water heating sounds are also caused by sediment accumulating over time. The turbulence can reduce water heating efficiency and cause damage.

3. Hissing or Sizzling Sounds

Hissing water heater sounds are usually a sign of a water heater leak. Contact a professional immediately if this is the case.

4. Banging or Knocking Sounds

A banging water heater is caused by surges in pressure and pipes expanding – a phenomenon known as the water hammer effect. This isn’t a safety hazard, but it can affect performance.

5. Ticking or Tapping Noises

A ticking water heater is caused by metal components expanding and contracting. This thermal expansion process is normal and often harmless.

Are These Noises Dangerous? Assessing the Risks

Now it’s time to conduct a water heater safety assessment to evaluate water heater noise risks.

When Popping and Rumbling Are Concerning: Excessive sediment buildup can damage the water heater. Regular maintenance will mitigate water heater sediment risks. Contact Pro West if you are unsure about popping and rumbling.
Leak-Indicating Noises (Hissing/Sizzling): Leaks are serious and can escalate quickly. If you are worried about water heater leak dangers, turn the appliance off immediately and contact a professional.
Pressure-Related Noises (Banging/Knocking): Water pressure noise can stress pipes and internal components over time and result in costly repairs. A professional can assess water heater pressure risks to determine the best course of action.
Non-Harmful Noises (Ticking/Tapping): Ticking and tapping are safe water heater noises. Don’t worry, these are generally harmless. Inspecting water heating safety might be necessary if the noises become louder or more frequent.

How to Minimize and Prevent Water Heater Noises

You can reduce water heater noise with these water heater maintenance tips. The focus is on preventing sediment buildup.

1. Flush the Water Heater Regularly

Flush the water heater regularly for water heater sediment removal. This will minimize popping and rumbling sounds.

2. Install a Water Softener in Hard Water Areas

Install a water softener for the heater to prevent sediment buildup. This will remove minerals like calcium and magnesium that cause issues in hard water areas.

3. Check for Loose Pipes

Loose pipes cause vibrations and knocking sounds. To stop water heater knocking, secure pipes using clamps or hangers.

4. Insulate the Tank and Pipes

You can also insulate the water heater using foam to improve energy efficiency and reduce expansion noise.

When to Call a Professional for a Noisy Water Heater

Not every issue can be resolved with DIY solutions. You should call a water heater technician and book a professional water heater repair service if you encounter the following:

Persistent or Loud Noises: Loud water heater sounds are a sign of serious issues.
Leaks or Visible Damage: Visible leakers are a sign of a damaged water heater tank and require expert water heater leak repairs.
Fluctuating Water Temperatures: Inconsistent water heating and temperature fluctuations in heaters also require expert attention

Frequently Asked Questions About Water Heater Noises

Is a Noisy Water Heater More Expensive to Run?

Yes, sediment buildup and mechanical issues result in higher water heater energy costs.

Can I Fix a Noisy Water Heater Myself?

Possibly! Basic DIY water heater solutions like flushing the tank and securing pipes can fix a noisy heater. However, safety is paramount. Contact a pro for complex issues.

How Often Should I Flush My Water Heater?

You should flush your water heater tank at least once a year. We recommend a comprehensive hot water tank maintenance routine every six months or so to maximize efficiency and performance.

Need Help With Your Noisy Water Heater?

Taking preventive steps to maintain your water heater can fix water heater issues. By knowing what sounds (and issues) mean, you can spot signs of damage and act on them before they turn into expensive repairs. If issues persist, or you feel overwhelmed doing it yourself, don’t worry! The professionals at Pro West Heating & Air Conditioning are here to help, anywhere in the greater Coquitlam, Port Coquitlam, and Lower Mainland regions. Call us at 604-990-7550 to get started!

What to Do if Your Furnace Stops Working

A broken furnace is a problem every homeowner wants to avoid, especially during the colder winter months. If your furnace stops working, don’t worry, these safe and simple steps can help to resolve it.

Check the Thermostat Settings

Start with the basics of furnace maintenance with some thermostat troubleshooting.

Set Thermostat to “Heat” Mode

First, check the thermostat mode and make sure it’s set to “Heat” mode and not “Cool” or “Eco”. Those other settings can provide cost savings, but may mean the furnace is not noticeably running.

Adjust Temperature to a Higher Setting

Next, conduct a thermostat settings check. A minor thermostat temperature adjustment might be required to activate the furnace again.

Verify the Power Supply

The furnace power supply might also be at fault. You can check the furnace fuse and furnace breaker to see if this is true. However, don’t undertake any electrical work without a professional.

Check Circuit Breaker or Fuse Box

Inspect the furnace circuit breaker or fuse box. If either has tripped, reset the furnace breaker and test the furnace again.

Confirm Power Switch Near Furnace

Next, locate the furnace power switch, which is usually on the side of the appliance. Check furnace power is on: the switch should be set to “on” and not “off”.

Inspect the Furnace Filter

A dirty furnace filter can also cause a furnace to shut down. Conduct a furnace filter check by removing the filter to inspect for dust and dirt buildup. Replacing a clogged filter is essential. A clean filter is critical for correct airflow and performance.

Check the Pilot Light or Ignition System (Gas Furnaces)

If you have an older system, conduct gas furnace troubleshooting by completing a pilot light check and furnace ignition system check.

Ensure the Pilot Light is Lit

If the pilot light is out, follow the manufacturer’s instructions to relight the pilot light safely. This is usually located at the bottom of the furnace.

Examine Ignition for Electronic Systems

For newer electronic ignition furnaces, check for any flashing error codes or malfunctions in the ignition system. Consult the manual for furnace ignition troubleshooting, or call Pro West if you need a professional.

Inspect the Air Vents and Registers

Blocked furnace vents can restrict airflow and reduce the heating efficiency of your appliance. Check the air vents and make sure they are open and unobstructed. Move any obstructions like furniture or rugs that may affect furnace performance.

Look for Any Error Codes on the Furnace

The furnace’s control board or thermostat might display furnace error codes. Furnace LED codes are typically blinking or flashing lights. Take note of the furnace troubleshooting codes and consult the manual to make sense of them.

When to Call a Professional for Furnace Repairs

If basic troubleshooting hasn’t solved the issue, it’s time to call a furnace repair provider and book a professional furnace service.

Persistent Issues After Troubleshooting

Ongoing furnace issues could be a sign of serious problems. If your furnace won’t start after basic checks, call a technician at Pro West to come and take a look.

Strange Noises or Odors

Contact a professional immediately if there are strange noises (banging, grinding, rattling etc.) or a furnace burning smell as these are signs of serious mechanical issues.

Gas Leaks or Safety Concerns

Evacuate your home and contact a professional immediately if there are any signs of a gas furnace leak.

Frequently Asked Questions About Furnace Troubleshooting

Why Won’t My Furnace Turn On?

Common reasons your furnace won’t start include clogged filters, incorrect thermostat settings, and power supply issues.

What Should I Do if My Furnace Smells Strange?

If there is a strange furnace odor, turn off the appliance immediately and call a professional. Don’t take chances with furnace smells.

How Often Should I Replace My Furnace Filter?

You should install a furnace filter replacement every three months. Consult the manual for optimal filter change frequency.

Still Need Help Getting Your Furnace Working?

Call us at 604-990-7550 to get started if your furnace stops working! Furnace repair tips can resolve basic issues, but if problems persist, don’t hesitate to contact Pro West Heating & Air Conditioning for professional assistance in the greater Coquitlam and Lower Mainland regions. We can get your furnace back up and running again.