Questions to Ask About Heating & Cooling When Purchasing a Home

Shopping for a new home is exciting—but don’t let beautiful countertops or curb appeal distract you from what’s going on behind the walls. Your potential new home’s heating and cooling systems (HVAC) play a huge role in both comfort and long-term costs. If you overlook them during the buying process, you could be in for unexpected repairs, poor efficiency, or a system that doesn’t suit your needs. Whether you’re a first-time buyer or moving into your next place, here are the most important heating and cooling questions to ask before making an offer.

1. What Type of HVAC System Is Installed?

  Start with the basics. Is the home heated with a furnace, boiler, heat pump, or electric baseboard? Does it have central air conditioning, a ductless mini-split, or no cooling system at all? Knowing the system type gives you a sense of how the home is heated and cooled, what maintenance it requires, and whether it’s compatible with future upgrades (like switching to a heat pump).

2. How Old Is the Equipment?

  HVAC systems have a lifespan. Furnaces and air conditioners typically last 10–15 years, while heat pumps can last up to 20 with proper care. Ask for installation records and see if any components have been replaced or upgraded. An older system isn’t necessarily a deal-breaker—but it may mean repair or replacement costs are coming soon.

3. What’s the Home’s Energy Efficiency Like?

  Look beyond the appliances themselves—how energy-efficient is the home overall? Ask about:
  • Insulation levels in the attic and walls
  • Window type (single-pane vs. double-pane)
  • Drafts or cold spots
  • Monthly energy bills (ask for a 12-month average if possible)
This can give you insight into how hard the HVAC system has to work—and how much it might cost you to run it.

4. Are There Any Known Issues with the Heating or Cooling?

  It’s important to ask the seller directly if there are any known problems—strange noises, uneven temperatures, persistent maintenance issues. Even if everything seems fine during a walkthrough, you could uncover problems with a simple question. Also: look at the vents. Are they dusty or blocked? Is airflow consistent in each room? Trust your senses.

5. Has the HVAC System Been Regularly Maintained?

  Well-maintained systems last longer and perform more efficiently. Ask if the homeowner has kept up with routine maintenance like:
  • Annual furnace/boiler servicing
  • Air filter replacements
  • Air conditioner or heat pump inspections
  • Duct cleaning (if applicable)
Bonus if they have records from a professional HVAC company.

6. What’s the Heat Source?

Is the home heated with natural gas, electricity, propane, or oil? This makes a big difference in operating costs—especially in British Columbia, where switching from gas to electric heat pumps can qualify for rebates. If the home still runs on oil or propane, you may want to factor in conversion costs down the road.

7. Is the HVAC System Covered Under Warranty?

Some systems (especially newer ones) may still be under manufacturer or extended warranty. This could save you a lot of money on unexpected breakdowns. Ask for paperwork. If the system was professionally installed, the installer’s name and date should be listed.

8. Is the HVAC System Sized Correctly for the Home?

  This is something your home inspector or an HVAC professional should verify. An oversized or undersized system won’t run efficiently and may leave parts of your home too hot or too cold. It can also shorten the equipment’s lifespan.

9. Could I Be Eligible for Rebates If I Upgrade?

  If you’re thinking of switching to a heat pump or upgrading to a more energy-efficient system, check out rebate options through: These programs offer thousands in savings for switching from fossil fuels to high-efficiency electric systems.  

Frequently Asked Questions

Can I request the HVAC inspection report during negotiations?Yes. If the seller had a recent inspection done (for listing purposes or otherwise), you can request a copy to evaluate system condition and repairs made.
Should I run the HVAC system during a walkthrough?Absolutely. If it’s safe to do so, test both heating and cooling modes (even briefly). Listen for odd noises and check how quickly the home responds.
What’s the cost to replace a system if needed?Costs vary based on size, fuel type, and efficiency. In BC, a full system replacement (e.g., with a heat pump) can range from $7,000–$15,000 before rebates.
Can I qualify for rebates even if the home has an old furnace?Yes. In fact, upgrading from an old gas furnace to an eligible electric heat pump often qualifies you for the highest rebate tiers.
Is it better to upgrade HVAC before or after buying?If the system is failing, you may be able to negotiate a lower purchase price or request a replacement as part of the deal. Otherwise, upgrading post-purchase gives you control over the contractor and equipment.  

Our Closing Recommendations

Buying a home is a huge investment—don’t skip the HVAC questions. Asking the right things now can save you major costs, boost efficiency, and ensure your comfort year-round. If you’re unsure what to look for, have a certified HVAC technician inspect the system before closing the deal.
 
At Pro West Heating & Air Conditioning, we help homeowners throughout the Lower Mainland make smart HVAC decisions—whether you’re buying, selling, or upgrading.
  📞 Contact us today if you want a second opinion before making your move.  

Heat Pumps vs. Air Conditioners – Which HVAC System Is Best for BC Homes?

Heat Pumps vs. Air Conditioners: Which is Better for Year-Round Comfort?

If you’re looking to upgrade your home’s HVAC system, you’ve likely come across two main options: a heat pump or a central air conditioner. At first glance, they may seem similar—they both cool your home in the summer—but there’s more to the story. One can also heat your home. In this guide, we’ll compare the two systems and help you decide which is better for year-round comfort based on how they work, their energy efficiency, costs, and how well they perform in British Columbia’s climate.

What’s the Difference Between a Heat Pump and an Air Conditioner?

Air Conditioners are designed for one thing: cooling. They extract heat from inside your home and release it outdoors. They rely on a furnace or other heat source to provide warmth in the winter. Heat Pumps, on the other hand, can both cool and heat. In the summer, they work just like an air conditioner. In the winter, they reverse direction and pull heat from the outdoor air to warm your home. Modern heat pumps can do this efficiently even in colder temperatures, making them a strong contender for BC homeowners.

Energy Efficiency

Heat pumps tend to be more energy-efficient year-round, especially in regions with moderate winters like the Lower Mainland. That’s because they transfer heat instead of generating it, using less electricity than electric baseboard heaters or a furnace with standard AC. If you only need cooling, a high-efficiency air conditioner can still be an effective choice—but you’ll also need to factor in the efficiency of your heating system. British Columbia Efficiency Tip: Consider pairing a heat pump with your existing furnace in a dual-fuel system. This lets the heat pump handle most of the heating and cooling, while the furnace kicks in only when temperatures drop below a certain point.

Installation and Cost

  • Upfront Costs: Heat pumps generally cost more to install than air conditioners, especially if they’re replacing a cooling-only setup.
  • Long-Term Savings: Because heat pumps offer both heating and cooling, you may save money over time—especially when you factor in available rebates.
BC Rebates Available:
  • Up to $10,000 in rebates through the CleanBC Better Homes program for switching to an eligible heat pump or dual fuel system.
  • FortisBC also offers rebates when upgrading from fossil-fuel systems to electric or dual fuel heat pump systems.

Climate Considerations in BC

In the Lower Mainland, heat pumps are often the more practical choice. Winters are typically mild enough for a heat pump to provide reliable warmth without needing a backup system. In colder interior regions, you might want to pair a heat pump with a furnace for optimal performance during freezing temperatures. Many BC homes now use dual-fuel setups to get the best of both worlds.

Which Should You Choose?

Choose a heat pump if you want:
  • One system that heats and cools
  • Long-term energy savings
  • Access to provincial rebates
  • A more sustainable, all-electric home
Choose an air conditioner if you:
  • Already have an efficient heating system
  • Only need cooling
  • Want a lower upfront cost
Still unsure? The best system depends on your home size, layout, insulation, and your comfort preferences. A qualified HVAC professional can evaluate your home and recommend a system tailored to your needs.

Why Is My Heat Pump Leaking? Causes & Fixes for BC Homeowners

Why Is My Heat Pump Leaking Water Inside?

Your heat pump is a crucial component of your home’s HVAC system, designed to keep you comfortable year-round. Regular maintenance ensures that it runs efficiently, but sometimes, issues arise—one of the most common being water leakage inside your home. If you notice moisture near your heat pump, it’s essential to address it immediately, as it can lead to water damage and signal a more significant problem. Ignoring a leaking heat pump can result in mold growth, structural damage, and higher energy bills. The sooner you identify the cause, the more likely you can prevent costly repairs. Below are some common reasons why your heat pump may be leaking water inside.

1. Clogged Drain Line

A clogged drain line is the most common cause of a leaking heat pump. Over time, dirt, debris, and calcium deposits can accumulate in the drain line, preventing proper drainage. When this happens, condensation has nowhere to go, leading to water buildup inside your home. If you notice water pooling near your indoor unit, it may be time to check the drain line. Regular maintenance can help keep it clear, and a wet/dry vacuum can often remove minor blockages.

2. Damaged or Rusted Drain Pan

The drain pan is responsible for collecting excess condensation and directing it to the drain line. If the pan becomes cracked, rusted, or misaligned, water may leak before it reaches the drain line. If you suspect a damaged drain pan, an HVAC technician can inspect and replace it. Addressing the issue early can help prevent further complications.

3. Frozen Evaporator Coils

If your heat pump’s refrigerant levels are too low or there’s restricted airflow, the evaporator coils may freeze. When the ice melts, it can overflow the drain pan and cause water leakage inside your home. To prevent this, it’s important to ensure your system has proper airflow and refrigerant levels. If freezing occurs, a technician can check for leaks and make necessary adjustments.

4. Dirty Coils & Air Filters

Evaporator coils play a critical role in your heat pump’s efficiency. When they become dirty, they struggle to absorb heat properly, which can lead to freezing and subsequent water leakage. Clogged air filters can also contribute to airflow issues, causing similar problems. Cleaning or replacing filters regularly helps maintain efficiency and prevents these issues from developing.

5. Blocked or Closed Vents

Your heat pump requires unrestricted airflow to function correctly. If vents are closed or blocked by furniture, the system will work harder to maintain the desired temperature, potentially leading to condensation issues and leaks. Make sure vents remain open and unblocked to maintain proper airflow. If excessive dust buildup occurs inside the vents, a professional cleaning may improve efficiency.

6. Broken or Leaking Refrigerant Lines

Refrigerant lines play a crucial role in heat exchange within your system. If they develop leaks or break, your heat pump may struggle to regulate temperature, resulting in ice buildup on the coils and eventual water leakage when it melts. A professional inspection is necessary to repair refrigerant lines properly. In British Columbia, refrigerant leaks must be handled by certified technicians due to environmental regulations.

7. Uneven Air Handler Installation

An improperly leveled air handler can cause drainage problems. If water isn’t directed properly toward the drain line, it can pool in unintended areas, leading to leaks inside your home. An HVAC technician can adjust and level your air handler to ensure proper drainage and prevent unnecessary leaks.

British Columbia-Specific HVAC Regulations & Best Practices

If you live in BC, it’s important to follow provincial guidelines for heat pump maintenance:
  • Ozone-Depleting Substances Regulation: Refrigerant leaks must be repaired by a licensed technician to prevent environmental damage (source).
  • Better Homes BC Program: Homeowners may be eligible for rebates when upgrading or maintaining heat pumps for energy efficiency (source).
Water leakage from your heat pump can be a minor inconvenience or a warning sign of a bigger issue. Regular maintenance, including cleaning filters, checking drain lines, and inspecting refrigerant levels, can help prevent costly damage. If you notice leaks or suspect an issue, contact us today for an inspection.   

Advantages and Disadvantages of Heat Pump Water Heaters

Heat pump water heaters are an energy-efficient alternative to traditional water heaters, providing consistent hot water while reducing energy consumption. Their advanced technology allows them to operate with less energy and minimal waste, leading to lower utility bills and fewer repairs over time. Homeowners looking for sustainable home upgrades will find that a heat pump water heater aligns with energy-saving goals and long-term cost benefits.

Advantages and Disadvantages of Heat Pump Water Heaters

Heat pump water heaters are an energy-efficient alternative to traditional water heaters, providing consistent hot water while reducing energy consumption. Their advanced technology allows them to operate with less energy and minimal waste, leading to lower utility bills and fewer repairs over time. Homeowners looking for sustainable home upgrades will find that a heat pump water heater aligns with energy-saving goals and long-term cost benefits.

Advantages of Heat Pump Water Heaters

High Efficiency and Energy Savings

High-efficiency heat pump water heaters can produce ample hot water without excessive energy use. Their design minimizes heat loss, allowing them to maintain hotter temperatures while using significantly less power. This translates into reduced energy bills and a lower environmental impact.

Environmental Benefits

Heating and cooling systems are among the biggest energy consumers in homes, and water heaters are no exception. Traditional water heaters run continuously, increasing energy consumption and utility costs. By switching to an energy-efficient heat pump water heater, homeowners can lower their energy usage and reduce waste while decreasing their carbon footprint.

Long-Term Cost Savings

While heat pump water heaters have a higher upfront cost, they often qualify for provincial and utility rebate programs in British Columbia. Additionally, the energy savings over time can offset the initial expense. Lower maintenance costs and extended unit lifespan also contribute to overall savings, making these systems one of the best energy-efficient water heating solutions available.

Disadvantages of Heat Pump Water Heaters

Higher Initial Cost

One of the biggest drawbacks is the upfront price. While energy savings help recoup costs over time, the initial investment can be a barrier. Some homeowners opt for financing plans, but interest can add to the total expense. Check out some local rebates to assist with the initial costs. 

Maintenance Requirements

Like traditional water heaters, heat pump models require regular maintenance. Annual inspections—ideally scheduled alongside HVAC system checks—help maintain performance and prevent costly breakdowns. Regular servicing ensures early detection of potential issues and extends the unit’s lifespan.

Technological Complexity and Repairs

Advanced technology improves efficiency but also increases the cost of replacement parts. If a breakdown occurs, repairs can be more expensive than with a conventional water heater. This makes proper maintenance essential to avoid unexpected repair costs.

Size and Capacity Considerations

Selecting the right size heat pump water heater is crucial. A unit that is too large wastes energy, while an undersized model may struggle to meet household hot water demands. Contacting Pro West Heating for a professional consultation can help determine the ideal capacity based on daily water usage.

Compatibility with Existing Systems

Smart heat pump water heaters may not integrate seamlessly with older home systems. Conversely, a standard unit may not operate efficiently in a smart home environment. Homeowners considering an upgrade should consult a contractor to ensure compatibility with existing systems.

Frequently Asked Questions About Heat Pumps 

How long does a heat pump water heater last?

A well-maintained heat pump water heater typically lasts 10-15 years, though some high-quality models can exceed 20 years with proper care.

Do heat pump water heaters work in all climates?

Heat pump water heaters work best in mild to warm climates, but they can still function efficiently in colder areas with supplemental heating options.

What maintenance is required for a heat pump water heater?

Regular maintenance includes:
  • Cleaning the air filter
  • Checking for leaks
  • Flushing the tank to remove sediment
  • Ensuring proper airflow around the unit

Summary

Heat pump water heaters offer significant energy efficiency and environmental benefits, making them a compelling choice for homeowners. While the initial investment is higher, available rebates in British Columbia can help offset these costs. Regular maintenance is essential to ensure optimal performance and longevity. Speaking with the experts at Pro West Heating can help determine the best fit for your home’s needs. Local Rebate Programs in British Columbia:
  • CleanBC Better Homes and Home Renovation Rebate Program: Offers a $1,000 rebate for upgrading to a qualified electric heat pump water heater. Learn more
  • FortisBC Heat Pump Water Heater Rebate: Provides a $1,000 rebate for installing a high-efficiency electric heat pump water heater. Learn more
  • BC Hydro Heat Pump Rebates: Offers up to $2,000 for installing a heat pump. Learn more
Note: Homeowners are responsible for verifying the availability and eligibility of local rebate programs, as they are subject to change. Be sure to check with local utility providers and government agencies for the most up-to-date information.  

Tips to Reduce Your Home Heating Costs This Winter

Winter is on the way. It’s inevitable each year that temperatures drop, and you need to find a way to comfortably heat your home. Winter energy savings can be yours with these tips from Pro West, which can lower your home heating costs without compromising the comfort of your family. Plus, by significantly reducing your energy consumption, you also lower your carbon footprint! 

Adjust Your Thermostat for Optimal Efficiency 

Adjusting your thermostat settings in winter can help reduce heating costs. These energy-saving thermostat tips can lower your overall energy bill costs when you practice them all winter long. 

Lower the Thermostat When Away

When your home is unoccupied, it’s a good idea to set the thermostat lower. This way, you aren’t fully heating the space when no one is home. 

Use a Programmable or Smart Thermostat 

Smart or programmable thermostats automatically make temperature adjustments based on when you are home, sleeping, or away for longer amounts of time. Energy savings from smart thermostats can be significant compared to using older traditional models. 

Seal Drafts and Insulate Your Home Properly 

If you have an older home, there are some home insulation tips that can help keep in some of that heat, especially if you have a drafty attic, older windows, or doors that need to be sealed. 

Seal Windows and Doors  

To seal windows in the winter, you can use kits that will weatherstrip your window with materials that go over the window itself.  Weatherproof doors by sealing larger seems along the sides, and place a draft blocker at the bottom of the door. These door draft blockers are inexpensive and look like a big stuffed sock that goes along the bottom of the door. It’s very helpful in keeping heat inside where it belongs. 

Insulate the Attic and Walls

With an older attic, or walls that aren’t insulated properly, there isn’t a way for your home to retain as much heat. That’s why having attic insulation installed or going even further to fully get some wall insulation for winter, will seriously help to keep energy costs down. Your home will retain heat much better.  It may be a bit of an investment to insulate the attic and walls with winter-rated insulation, but overall you’ll be amazing at how much your heating costs go down.   

Maximize Natural Heat from the Sun

The sun is a great natural heat source, even in the winter. There are ways to use the winter heating sunlight as a free heat source. Sunlight heating is as simple as opening curtains or blinds during the day to let the sunlight warm up the home. Don’t forget to close them at night to retain the heat.   

Maintain Your Heating System for Peak Efficiency

Regular heating system maintenance will keep your heating systems running efficiently. Here are some furnace maintenance tips that will help.

Replace Furnace Filters Regularly 

Having clean air filters will improve airflow and efficiency. Make sure you replace those filters regularly. That’s usually every three months to replace furnace filters. You may also be able to  clean HVAC filters, depending on which type you have. Refer to your instruction manual, or call a professional furnace technician, for help with specific models.

Schedule an Annual HVAC Inspection

For the life of your HVAC systems, it’s recommended to schedule a professional inspection and furnace maintenance tune-up at the start of each winter season. Having an your heating system inspected can go a long way in figuring out problems before the whole system breaks down when it is needed most.  

Use Energy-Efficient Curtains and Window Coverings

Another way to help retain heat is by using energy-efficient curtains and thermal window coverings. These types of winter curtains are made of special material that can keep heat inside the house better, especially at night when it gets even colder.   

Use Space Heaters Wisely for Additional Warmth 

If you have areas of your home that just aren’t receiving sufficient heat, it’s helpful to have a space heater for winter use. Here are some efficient space heater tips. 

Use in Frequently Used Areas Only 

Only use space heaters in common areas to avoid heating unused space. Targeted heating can help, but it’s only proper and safe to use it where someone is actually using the space. 

Safety Tips for Using Space Heaters

There are certain space heater safety tips to follow for safe winter heating. This is to prevent accidents and fires. Never leave a space heater unattended, too close to drapes or bedding, and at least three feet away from anything that could potentially burn.   

Layer Up and Use Blankets to Stay Warm

There are some simple, non-energy ways to keep warm indoors, other than automatically turning the heat up. Layer for warmth including cozy socks, undershirts, fleece hoodies, and sweaters.  Have some blankets and throws around the house on couches and other furniture. Reduce heating use further by using area rugs to insulate hard wood and laminate flooring.   

Lower the Water Heater Temperature

Another great way to reduce water heating costs and get some energy saving is by lowering the water heater temperature. The water heater temperature in winter doesn’t need to be too high. If you set it around 120°F (48.89°C), it’s going to save on heating costs without compromising comfort or safety.   

Frequently Asked Questions About Reducing Winter Heating Costs

Here are some heating cost FAQs that cover the most common winter heating savings questions. 

What Temperature Should I Keep My Home in Winter? 

The ideal winter home temperature is 20°C (68°F). When you use this temperature for your thermostat settings in winter, it’s going to be a comfortable room temperature that won’t cause your heater to overwork itself.

Is It Better to Turn the Heat Off or Down When Not Home?

When your home is unoccupied, it’s better to turn the heat down, but not completely off, when you’re away. If you turn off the heat when away, it has to work very hard to reheat the space when you come back home. The best save energy heating tips is to set it between 13-16°C (55-60°F) when the home is unoccupied. Any lower than 13°C runs a risk of frozen pipes or mold causing moisture.

How Much Can Insulation Save on Heating Costs?

Proper insulation is a game-changer for insulation heating cost savings. When you install energy-saving insulation, specifically, it’s going to go a long way into letting your home retain more heat. Lower energy costs are the result.

Combine These Tips to Maximize Winter Energy Saving

With a combination of strategies to reduce your home heating costs while still staying warm this winter, you’ll save on your heating bill significantly. Even small adjustments can reduce winter heating costs, making winter heating more affordable and environmentally friendly.  For more winter energy savings tips, contact Pro West Heating & Air Conditioning. We’re more than happy to schedule one of our skilled technicians to come out and give your heating system the winter tune-up it may need.

Why Mini Split Systems Are Ideal for Homes Without Ductwork

If your house is on the older side or just doesn’t have ducts running through it, heating and cooling individual rooms can be tricky. Traditional HVAC systems need ducts to push air around, which usually means major renovations. Mini split systems, though, are a ductless solution that could work perfectly! These flexible units let you customize the temperature room-by-room. Read on to find out what makes mini splits so great for homes without existing ductwork in Coquitlam and surrounding areas.  

What is a Mini Split System?

A mini split system is a ductless HVAC system with an outdoor compressor connected to indoor air handler units. Instead of using ducts, refrigerant lines run between the outside and inside components. The compressor and air handlers work as a team to distribute heated or cooled refrigerant directly into specific rooms in your house. Since they don’t rely on ductwork, mini split systems give you zoned temperature control and flexible installation options.  

Key Benefits of Mini Split Systems for Ductless Homes

There are some really good reasons mini split systems suit homes without ducts:

Energy Efficiency and Cost Savings

Mini splits tend to be very energy efficient since there’s no energy loss from air leaking out of ducts. This can add up to real savings on bills! Ductless systems only heat or cool rooms you actually want to be adjusted, rather than your whole house.

Easy Installation

Putting in ductwork means major renovations. But mini split installation is quick and simple without any ducts to worry about. The outdoor compressor can mount on the ground or exterior wall. Indoor units just need a high wall or ceiling to perch on. Much less invasive than adding ducts!

Zoned Heating and Cooling

One of the coolest things about mini splits is that you can customize temperatures in different rooms. If you don’t use a room often, just set the unit there to a lower temperature to save energy.

Quiet Operation

Designed to run very quietly, mini splits provide pretty unobtrusive heating and cooling. An ideal solution if you want silent comfort.  

Comparing Mini Split Systems to Traditional HVAC Systems

So, how do mini splits stack up against conventional HVAC systems? Some key differences:

Efficiency and Energy Loss

Traditional ducted heating systems lose heated or cooled air through any leaky ducts, wasting energy. Mini splits use refrigerant lines to distribute air directly into rooms for targeted efficiency.

Installation and Cost

Adding ducts means lots of labor and costs. Mini splits offer flexible installation without any ductwork, keeping costs affordable.

Space Requirements

Bulky ducts need ample room to install, which could mean major renovations. Compact mini split components fit into tight spaces without too much modification.  

Ideal Situations for Using Mini Split Systems

Mini splits excel in a few specific scenarios:

Older Homes Without Ductwork

Trying to add ducts to an older home without space can be a lost cause. Mini splits provide ductless comfort.

Room Additions and Renovations

It’s tricky extending existing ductwork into additions. Mini splits can easily heat and cool new rooms.

Homes in Moderate Climates

Mini splits work well year-round in mild to moderate climates, with both heating and cooling abilities.  

Important Considerations When Installing a Mini Split

To make sure your mini split performs optimally, keep these tips in mind:

Sizing the System Correctly

Choose an adequate capacity for each room’s size to maintain comfort and efficiency.

Placement of Indoor Units

Locate units so airflow isn’t obstructed. Position them for even distribution throughout the space.

Regular Maintenance

With routine cleaning and repairs, mini splits will keep running smoothly and efficiently for years.  

Frequently Asked Questions About Mini Split Systems

Let’s cover some common mini split questions:

How Much Does It Cost to Install a Mini Split System?

For a two to three bedroom house, installation may range from $3,000 to $16,000 depending on features and requirements.

Are Mini Splits Effective for Heating and Cooling?

Yes, most mini splits provide very effective climate control year-round with adjustable settings.

Do Mini Splits Require Ductwork?

Nope, no ductwork required! Mini splits use refrigerant lines to send air straight into rooms.

 

Ready To Get a Mini Split? Have More Questions?

Call Us At 604-990-7550 To Get Started! For ductless homes in the greater Coquitlam and Lower Mainland region, mini split systems provide flexible, affordable heating and cooling. With customized climate control and easy installation, they’re often the ideal ductless HVAC solution. If you’re interested in mini splits for your home without ducts, contact Pro West Heating & Air Conditioning to learn more!    

Heat Pump Maintenance 101: Tips For Long-Term Performance

How to Perform Heat Pump Maintenance for Optimal Long-Term Performance

Proper maintenance is key to ensuring your heat pump continues to operate efficiently and effectively for years to come. As a homeowner, partnering with an experienced HVAC contractor can provide you with invaluable expertise and assistance in maintaining your heat pump system. In this blog post, we’ll explore some essential tips for the long-term performance of your heat pump. From regular filter changes to annual inspections, these simple maintenance tasks can help prevent costly repairs and extend the lifespan of your HVAC system.

Filter Care: Your Heat Pump’s Lifeline

The filter in your heat pump acts as a guardian, protecting the system from dust and debris while ensuring efficient operation. Replacing the old filter is crucial a clean filter facilitates unobstructed airflow, which is essential for optimal performance. Aim to inspect your filter monthly and replace or clean it as the manufacturer recommends. This simple step can prevent many issues, from reduced efficiency to potential system failures. Neglecting filter care can lead to a buildup of contaminants, compromising air quality and putting additional strain on your heat pump. Over time, this can increase energy consumption and higher utility bills. By prioritizing filter maintenance, you safeguard your heat pump’s health and contribute to a healthier home environment.

Routine Inspections: Catching Problems Early

Incorporating routine inspections into your heat pump maintenance schedule can save you from costly repairs. A thorough check-up should include examining the system’s components for signs of wear and tear, ensuring all connections are secure, and verifying that the system operates within the manufacturer’s specifications. These inspections can reveal minor issues before they escalate into major problems, allowing for timely interventions. A professional technician can perform a comprehensive evaluation during these inspections, offering expert insights into the system’s condition. They can identify potential vulnerabilities and recommend proactive measures to enhance longevity. Catching problems early is key to maintaining uninterrupted comfort and efficiency. Also Read: Choosing The Right Heat Pump For Your Home: A Comprehensive Guide

Outdoor Unit Maintenance: Keeping It Clean

The outdoor unit of your heat pump is constantly exposed to the elements, making it susceptible to dirt accumulation and blockages. To maintain its efficiency, keeping the area around the unit clear of leaves, twigs, and other debris is vital. Ensure at least a two-foot clearance to facilitate proper airflow and prevent overheating. Additionally, gently clean the fins and coils with a soft brush or a hose on a low setting to remove any external buildup. During winter, keeping the unit free from snow and ice, which can impede operation and cause damage, is equally important. Regularly inspect the outdoor unit for any signs of damage or corrosion and address them promptly. A well-maintained outdoor unit not only operates more efficiently but also extends the overall lifespan of your heat pump.

Thermostat Settings: Optimal Performance

Optimizing your thermostat settings is a straightforward way to enhance your heat pump’s performance. During colder months, setting your thermostat to a consistent, comfortable temperature can prevent unnecessary strain on the system. Avoid drastic temperature swings, which can cause your heat pump to work harder, reducing its efficiency and lifespan. Programmable thermostats can be particularly beneficial, allowing you to set schedules that align with your daily routine, thus optimizing energy use. In warmer weather, the same principles apply. Set your thermostat to a comfortable level and use fans to circulate air, reducing the need for constant cooling. Remember, the smaller the difference between indoor and outdoor temperatures, the lower your overall cooling bill. Smart thermostats offer even more control, with features like remote adjustments and usage tracking, helping you maintain optimal performance year-round.

Professional Tune-Ups: Worth The Investment

Investing in professional tune-ups for your heat pump is a decision that pays dividends in the long run. These tune-ups involve a detailed inspection and adjustment of all system components, ensuring everything functions as intended. Professional HVAC contractors will lubricate moving parts, check refrigerant levels, and test electrical connections, among other tasks. This meticulous attention to detail can uncover hidden issues and optimize system performance. Regular professional maintenance enhances efficiency and extends the life of your heat pump. It’s a proactive approach that can prevent unexpected breakdowns, especially during peak seasons when you rely most on your system.

About Pro West Heating & Air Conditioning

Pro West Heating & Air Conditioning is committed to delivering top-notch HVAC services in Vancouver, prioritizing customer satisfaction in installations, repairs, and maintenance. Specializing in central and wall-mounted air conditioners, heating systems, hydroponics, and humidifiers, our expert team guarantees your ultimate comfort and peace of mind. Whether you require a new installation, repair, or routine maintenance, count on our professional solutions to fulfill your HVAC needs seamlessly. Contact us today to discover how we can elevate your indoor comfort experience!

Choosing The Right Heat Pump For Your Home: A Comprehensive Guide

In the ever-evolving world of home comfort, choosing the right heating, ventilation, and air conditioning (HVAC) system is crucial for maintaining a cozy and energy-efficient living space. Heat pumps have become increasingly popular for their versatility and energy-saving capabilities.

In this comprehensive guide, we’ll delve into the key factors you should consider when selecting the right heat pump for your home, focusing on the services offered by HVAC companies.

Also Read: Common Winter Issues With Heat Pumps And How To Address Them With A Certified HVAC Technician

Understanding Heat Pumps

Before delving into the selection process, it’s essential to understand how heat pumps work. Unlike traditional heating systems that generate heat, heat pumps transfer heat from one place to another. They can both heat and cool your home, making them a versatile choice for year-round comfort.

HVAC Company: The Foundation Of Reliable Heat Pump Installation

When embarking on the journey to find the perfect heat pump for your home, partnering with a reputable HVAC company is paramount.

These companies specialize in heating, ventilation, and air conditioning systems, ensuring that you receive professional advice, installation, and maintenance services.

Researching HVAC Companies

Start by researching local HVAC companies with a strong reputation. Look for reviews, testimonials, and ratings online to gauge their customer satisfaction. A reliable HVAC company should have experienced technicians, proper certifications, and a commitment to customer service.

Professional Consultation

Once you’ve identified potential HVAC companies, schedule consultations with them. A professional assessment of your home’s heating and cooling needs will help determine the most suitable heat pump options. During the consultation, discuss your preferences, budget, and any specific requirements you may have.

Types Of Heat Pumps

Understanding the different types of heat pumps is crucial when making an informed decision. The three main types are air-source heat pumps, ground-source (geothermal) heat pumps, and ductless mini-split heat pumps.

Air Source Heat Pumps

Air source heat pumps extract heat from the outdoor air and transfer it into your home. They are the most common type of heat pump and are suitable for moderate climates.

HVAC companies often recommend them for homes without access to geothermal energy sources.

Ground Source (Geothermal) Heat Pumps

Geothermal heat pumps harness the stable temperature of the ground to provide efficient heating and cooling. While they have a higher upfront cost, they offer significant energy savings over the long term.

Consult with your HVAC company to assess the feasibility and benefits of installing a geothermal system.

Ductless Mini-Split Heat Pumps

Ductless mini-split heat pumps consist of an outdoor unit connected to one or more indoor units. They are an excellent option for homes without ductwork and provide zone-specific temperature control.

Discuss the advantages and limitations of ductless mini-splits with your HVAC company to determine if they are suitable for your home.

Factors To Consider When Choosing A Heat Pump

Size And Capacity

Selecting the right size and capacity for your heat pump is crucial for optimal performance. An HVAC professional can conduct a load calculation to determine the heating and cooling requirements of your home, ensuring that the chosen heat pump meets your specific needs.

Energy Efficiency

Energy efficiency is a key consideration for both environmental sustainability and cost savings. Look for heat pumps with high Seasonal Energy Efficiency Ratio (SEER) and Heating Seasonal

Performance Factor (HSPF) ratings. An HVAC company can guide you toward energy-efficient models that align with your budget.

Noise Level

Consider the noise level of the heat pump, especially if it will be installed near living spaces. Modern heat pumps are designed with noise reduction features, but it’s essential to discuss noise concerns with your HVAC company to find a solution that aligns with your preferences.

Installation

Professional Installation

Proper installation is crucial for the efficiency and longevity of your heat pump. Hire a licensed and experienced HVAC company to handle the installation process. Professional installation ensures the system is set up correctly and complies with local building codes.

About Pro West Heating & Air Conditioning

Pro West Heating & Air Conditioning specializes in comprehensive HVAC installations, repairs, and maintenance services with a steadfast commitment to customer satisfaction. As a Vancouver-based Heating and Air Conditioning company, we excel in repairing, installing, and maintaining central and wall-mounted air conditioners, heating systems, hydroponics, and humidifiers.

Our dedicated team prioritizes delivering top-notch services to ensure comfort and peace of mind.

Contact us today to schedule an appointment or discover more about our professional HVAC solutions.

Heat Pump Problems Encountered In The Summer

Although Canada is generally known as a cool country, the scorching summer weather in some areas often leaves its residents with no choice but to resort to air conditioners and central air conditioner systems. These systems depend on a heat pump to cool the air, hence, during the summer, problems with heat pumps are more noticeable mainly because they are in use most of the time.

Spotting problems with your heat pump in a timely manner can help you avoid expensive repairs and replacements. However, it is imperative that after diagnosing an issue, you get in touch with an HVAC contractor to carry out the repairs. To help save you the hassle of expensive repairs and replacements, in this blog we have listed some of the common symptoms of a malfunctioning AC heat pump.

Also Read: Factors To Consider Before Hiring An HVAC Contractor

Strange Smells

You may notice strange smells in your house during the summer caused by your heat pump. Most smells are not a sign of concern but getting professional help is a good idea. Professional contractors can tell the cause of the smell and help you to fix the problem. Most problems with heat pumps usually start with a strange smell.

People often report a musty smell coming from their AC. This can be due to mold building up in your unit. When the unit runs, the condensation process occurs, but if proper drainage is not provided, it can become a place for mold to grow. Although the mold may not affect your unit in the beginning, it can affect the quality of the air resulting in health issues.

Another smell is a burning smell. A burning smell is due to the overheating of the unit caused by improper airflow. If you smell any strange smells coming from your heat pump, immediately seek professional assistance to get the issue fixed.

Increased Noise

If your heat pump suddenly starts making loud grinding or knocking sounds, it is something you should be concerned about. Your heat pump will never make unnecessary noise for no reason, there must be something causing the noise. Hence, it is advised that you get professional assistance to address the issue as soon as possible.

The extra noise from the unit can be caused by different things. If you hear banging noises, then your fan may be the issue. This problem needs to be addressed as soon as possible. Delaying it can cost you. If loud vibrations are heard, then something in the unit may be loose. So if you encounter any loud noises coming from the heat pump, you need to call a professional to address the issue.

Freezing Up

Another issue is that the heat pump may freeze up during the summer. This may not sound like a dire problem, however, finding ice on any part of the air conditioning system is not normal.

A frozen heat pump does not mean that your whole system has frozen, it means that the coil is frozen. When the coil gets frozen, other parts of the system have to work harder to cool the air. This increases energy consumption and produces a lackluster cooling effect.

One of the reasons for a freezing of coil is being low on refrigerant. When you’re low on refrigerant, the pressure of the system drops to cool the coil. Another reason may be dirty air filters preventing warm air from hitting the coil.

Running Constantly

If the heat pump works constantly, then it may not be able to work at its full potential. Heat pumps can only work properly if they don’t have to work all day long. If heat pumps are left to run constantly, they may have to overwork, causing an exponential increase in your electricity bills. Your heat pump may run constantly if you set the thermostat very low. If it’s down, then the heat pump will have to work very hard to attain an unrealistic number.

More About Pro West Heating & Air Conditioning

Pro West Heating & Air Conditioning are the most reliable HVAC contractors in Vancouver and the Lower Mainland. If you find yourself sweating in the summer heat and shivering in the winter cold due to a malfunctioning HVAC system, our quality HVAC installation, repair, and maintenance services are the best solution for you.

Get a hand on the best HVAC services in Vancouver and contact us today!

Get A Heat Pump Rebate By Switching To Electric In BC

A heat pump is an energy-efficient alternative to all the other types of home heating systems such as electric baseboards and natural gas furnaces. Moreover, a heat pump can provide both cooling and heating to help you keep your home comfortable year-round.

But a heat pump uses fossil fuel heating sources such as propane and natural gas to heat your home. These fossil fuel heating sources have a negative impact on our environment, hence it is time that you switch to a cleaner and more environmentally friendly heating system. Now you can get a heat pump rebate by switching to electricity in BC, keep on reading to find out all the necessary information you need to know regarding the heat pump rebate.

You Can Get $11,000 For Going Electric

In BC, now you can get up to $11,000 by switching from a fossil fuel heating source to an electric heat pump. As the world moves towards cleaner and greener ways of heating and cooling, this move is another stepping stone in making this world a better place to live in.

The majority of heat pumps are currently heated by propane and natural gas, both of which are efficient ways of heating heat pumps. The only drawback is that they largely affect the environment, therefore you should switch to electric and get up to an $11,000 rebate.

You can also get additional rebates from the federal government’s Canada Greener Homes Grant for up to $5,000. This is a separate rebate program with its own application process and eligibility criteria, that requires a home evaluation and registration before making any upgrades.

Note: The Canada Greener Homes Grant program is currently facing delays in processing applications for home evaluation, so you may face delays in heat pump installation if you choose to apply for this grant.

Rebate Options

Here are the rebate options available for different types of heat pumps:

Ductless Multi-Split Heat Pump

For customers who replace their fossil fuel heating systems such as oil, propane and natural gas with electric heating systems:

  • CleanBC Rebate: Up to $3,000
  • Pro-West Heating & Air Conditioning Top-Up: $3,000
  • Canada Greener Homes Grant: Up To $4,000
  • Final Total: Up To $10,000

There are some municipalities that offer additional top-ups depending upon the area you live in.

Ductless Mini-Split Heat Pump

For customers who replace fossil fuel heating systems such as oil, propane and natural gas with electric heating systems:

  • CleanBC Rebate: Up to $3,000
  • Pro West Heating & Air Conditioning Top-Up: $3,000
  • Final Total: Up To $6,000

There are some municipalities that offer additional top-ups depending upon the area you live in.

Central Ducted Heat Pump

For customers who replace fossil fuel heating systems such as oil, propane and natural gas with electric heating systems:

  • CleanBC Rebate: Up to $3,000
  • Pro West Heating & Air Conditioning Top-Up: $3,000
  • Canada Greener Homes Grant: Up To $5,000
  • Final Total: Up To $11,000

There are some municipalities that offer additional top-ups depending upon the area you live in.

Eligibility Criteria For A Heat Pump Rebate

  • You must have a residential account with Pro West Heating & Air Conditioning.
  • Your house must be currently heated with oil, propane and natural gas.
  • The heat pump must be the primary heating system of your home, all the old and backup systems powered with fossil fuels must be fully removed.
  • You must apply for the heat pump rebate within 6 months.
  • You must meet our general eligibility requirements, which include living in an eligible property type.

Heat Pump Eligibility

  • Your heat pump must be registered on the rebate-eligibility heat pump list.
  • It must be properly sized to function as the main heating system of your home. A primary heating system must have the capacity to heat a minimum of 50% of the home at 21ºC for the entire heating season.

How To Apply

  • Firstly review the eligibility criteria above to make sure you are eligible.
  • Then we recommend you to get three quotes from different heat pump contractors.
  • Once you have finalized your contractor, install your heat pump and make sure to keep copies of all the installation invoices.
  • When the heat pump is installed, complete our online application. Pro West Heating & Air Conditioning, CleanBC and applicable municipal rebates are all handled together; there’s no separate application for the fuel-switching top-ups. The top-ups will be added to your rebate amount.

We at Pro West Heating & Air Conditioning have a team of trained HVAC contractors that can help you with your heating and cooling system repair, installation and maintenance. Along with HVAC services, we offer rebates as well, for more information about rebates contact us today.